The  Score β

Redesigning Usability Testing

Looking for a way to assess the Usability of your web site quickly & easily? The U Score is just what you need! Simply answer the following questions. It'll take only a few minutes:

Please note! This is the very first beta version. If you have any feedback, it would be really cool if you quickly left it in this public Trello board.
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Usability testing is usually perceived as time-consuming & cumbersome. Many designers and developers skip it altogether. Hence, we need to redesign usability testing itself. We need a test that is as precise as possible with minimal effort.

We've done research on usability for the past five years; and from the essence of that research have created the U Score. It intends to measure usability based on as few questions as possible that the designer/developer can answer themselves in case they don't have the chance to conduct a regular usability test. We try to keep the necessity to ask other people at a minimum (which, however, can't be completely eliminated). The U Score is mainly based on the research papers Towards Metric-based Usability Evaluation of Online Web Interfaces [1], S.O.S.: Does Your Search Engine Results Page (SERP) Need Help? [2] and Inuit: The Interface Usability Instrument [3] by Speicher et al. In case a question is also based on a different source, it's referenced in terms of a footnote.


[1] M. Speicher, A. Both & M. Gaedke (2013). Towards Metric-based Usability Evaluation of Online Web Interfaces. In Mensch & Computer Workshopband.
[2] M. Speicher, A. Both & M. Gaedke (2015). S.O.S.: Does Your Search Engine Results Page (SERP) Need Help?. In Proc. CHI.
[3] M. Speicher, A. Both & M. Gaedke (2015). Inuit: The Interface Usability Instrument. In Proc. DUXU.
[4] M. Speicher (2015). What is Usability? A Characterization based on ISO 9241-11 and ISO/IEC 25010. Technical Report CSR-15-02, Chemnitz University of Technology.
[5] J. Nielsen & R. Molich (1990). Heuristic Evaluation of User Interfaces. In Proc. CHI.
[6] J. Nielsen (1995). 10 Usability Heuristics for User Interface Design.
[7] M. Speicher (2016). User Experience Rule #5.
[8] (2016). Information Architecture Basics.
[9] L. Franz (2014). Size Matters: Balancing Line Length And Font Size In Responsive Web Design.
[10] C. Armstrong (2011). The Goldilocks Approach to Responsive Design.
[11] D. B. Tennant (2011). 16 Pixels: For Body Copy. Anything Less Is A Costly Mistake.
[12] MailChimp (2014). The UX Reader.
[13] C. K. Coursaris & K. Kripintris (2012). Web Aesthetics and Usability: An Empirical Study of the Effects of White Space. In Intl. Journal of E-Business Research, 8(1).
[14] D. Fadeyev (2009). 10 Useful Usability Findings and Guidelines.

© 2016 Maximilian Speicher |